SERVICE OVERVIEW

EXPERT COMMERCIAL WINDOW CLEANING

WE SERVICE BUSINESSES ON A REGULAR ROTATING BASIS

• Twice weekly
• Every week
• Every other week
• Ewo times per month
• Once monthly
• Every two months
• Quarterly
• Semi-annually

POPULAR QUESTIONS

• How far out are you scheduled?

  SMALL COMMERCIAL: In most instances we can typically schedule customers within one week. However, as much notice as possible is always helpful to insure your cleaning is done in time.

  LARGE COMMERCIAL: Depending on the size and how many jobs we have in the pipeline, we can usually accommodate and put you on our schedule within 2 weeks, but 30 days normally, but 60 days is not uncommon depending on the projects we have ahead of yours. The more notice the better is the general rule.

• How Quickly Can You Get Here? Same Day?

  SMALL COMMERCIAL: In some cases, we can arrive within a couple days for emergency type situations such as grand openings, special visits, etc., depending on your location. In some cases, we need a few days or up to a week to get you into our schedule after estimating. The size of the job also will make a difference in our response time. What we do promise is that we will get back to you promptly to learn about the scope of the work to be done and to let you know when we can schedule.

• Are tracks, frames, and ledges included in the window cleaning price?

  SMALL & LARGE COMMERCIAL: Yes, the metal framing around your windows are included.

• How often should I have my windows cleaned?

  SMALL COMMERCIAL: Most of our customers are on a weekly outside schedule, ledges, and doors with a monthly inside cleaning. One exception to this would be restaurants which mostly are weekly in and out. We will do any service requested to earn your business of course but this is our most popular as this keeps your windows always clean and inviting. We do not do small commercial one time cleanings (unless specifically requested and approved) because we know your windows will get dirty again and you will be calling us. Everyone is on some kind of program.

  LARGE COMMERCIAL: Quarterly is our most popular for entire shopping centers, medical facilities, and business parks. Some opt for an ‘Every 6 Month’ and a small percentage prefer Annual scheduling.

• Do you have a standard price for a storefront of my size?

  SMALL COMMERCIAL: It is really difficult to give a standard price because every business is different. Some want our standard weekly service, others every other week, or once monthly. We determine price by window pane count, accessibility and frequency of inside and outside cleanings. Usually for a weekly service for a standard size storefront we charge less than the cost of lunch out for two, and you can have clean windows all month long. Call us today and we can more than likely have someone out there in one or two days to leave an estimate for you.

• How do I prepare for you to come and clean my windows?

  SMALL & LARGE COMMERCIAL: Absolutely nothing. We allow you to keep your business running without interruption so you can do what you do best. We will announce our arrival and when completed we will quickly have you sign a ‘we were here’ form and checkmark a 1 to 5 rating list when completed. It won’t take more than a minute, we promise.

• Do you charge extra for windows stained by hard water?

  SMALL & LARGE COMMERCIAL: Yes. We charge by the window or by the job to remove hard water stains. It can be very time consuming and difficult to remove. Though there are many chemicals on the market, some do not work well when there is extreme hard water damage and other methods may be necessary. If you have any questions, call and ask and we will make you aware of the options we offer and let you know if they would make a noticeable difference. We do require you to sign a Liability Form stating that we are not responsible if the glass scratches during the cleaning process.

LOCATIONS WE OFFER COMMERCIAL WINDOW WASHING SERVICES

• All of North County San Diego
• Encinitas
• Fallbrook
• Bonsall
• Valley Center
• Escondido
• Vista
• San Marcos
• Oceanside
• Carlsbad
• Solana Beach
• Poway
• Rancho Bernardo
• Del Mar
• Ranch Santa Fe